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PayPal’s agentic commerce services help create AI-powered shopping experiences, so customers can shop using everyday language. These services help customers find products, manage their shopping carts, and complete purchases easily across different online stores and platforms.
Important: To access and use agentic commerce services, merchants must complete this form to contact the AI team at PayPal and request access.
For information about some of PayPal’s other AI offerings, see PayPal’s AI resources for developers.

Benefits

  • Easy setup: Connect your product listings to PayPal’s partners like Wix, Cymbio, Commerce (BigCommerce & Feedonomics), and Shopware to make your products easy to find and buy.
  • Better product discovery and more sales: Let customers find your products through AI shopping assistants that understand what they’re looking for, turning conversations into purchases and boosting your sales.
  • Keep control of your customer relationships: With Store Sync, which includes product catalog integration and cart operations, you stay in charge of your business. You control your brand appearance and customer communications for all AI-powered transactions.
  • Connect once to reach many platforms: With Store Sync and Agent Ready, you can connect to PayPal once and reach customers across multiple AI shopping platforms.

Store Sync

Store Sync makes your products discoverable by AI shopping assistants and lets them place orders directly into your existing order management systems. Customers can simply tell an AI assistant what they want, and the AI can connect to your store to help with finding products, managing shopping carts, and completing purchases. With Store Sync, you can open your online store to AI shopping assistants and automated shopping tools. Instead of browsing websites, customers can simply tell an AI assistant what they want. The AI assistant can then securely connect to your store to help find products, manage their shopping carts, and complete purchases. To learn more about Store Sync, see the Store Sync overview.

Agent Ready

With small changes to your current payment setup, you can accept payments through AI assistants, like a store’s shopping bot within ChatGPT. Instead of building separate connections for each AI platform, you can use your existing PayPal tools while PayPal handles security and compatibility across different platforms. Agent Ready grows with your business, supporting both supervised and automatic shopping scenarios. For information about how to set this up, see Agent Ready.

Next steps

Use these pages to unlock the capabilities of PayPal’s agentic commerce services:
Tip: For help with code snippets and API references, including migration, get the PayPal extension from the Visual Studio Marketplace.